The entire experience was extremely disappointing, with multiple failures in provision which only became apparent on the road. Most significant was the failure of the black water lever. This did not work, meaning that every time we needed to empty our black water tank into the dump we literally got covered in piss and shit as the waste water flooded out the moment the cap was removed and before we could attach the waste pipe. Horrific, messy and embarrassing on campsites. The worst is that when we returned the RV at the end of the week it became apparent that this is a known problem with this make! Unacceptable.
Other issues included the need to tie the bathroom door shut with string when moving, shower not working and showerhead falling off wall, drawer not closing, vent hatch on roof flying opening while driving, steering pulling to the right, no working tin opener, water hose connection leaking meaning not able to connect to city water valve at sites, tire pressure indicator came on frequently - though no information in Guide advising what this light actually referred to so we had to call Cruise America emergency to get advice), cruise control failed to work
All in all, this RV should not have been hired out. It made for a stressful week, and we just kept waiting on the next systems failure to reveal itself. Very poor exerperience and we will actively be advising friends not to use this company (though we do acknowledge that the manager at returns was sympathetic and understanding).