O C30 that we received was very used (poor appearance) but working. The vehicle cleaning was unsatisfactory. It should be improved, meanly the floor cleaning. The cover lid of the sewer pipe and the water hose were changed by our request once they were damaged. We forget the GPS/Cell Phone support in the RV windshield during the drop off. We came back to Cruise Canada one hour later and the GPS support vanished. There was no effort from the attendant to locate the equipment. Shame business!!!